Frequent Questions

General

What is 42courses.com?

It’s an online learning platform with a variety of short, practical courses designed in collaboration with the world’s best brands and thought leaders.

How does 42courses.com work?

Rather than using set course material, the courses act as a guide, telling you the basics of your chosen subject in plain English. Find out more with our handy How To Guide.

How does a 42courses.com course compare with a university or an online course qualification?

On successful completion of your course you will receive a dated and signed certificate from the relevant brand or thought leader. Whilst this isn’t a degree it will equip you with enough knowledge to understand the essentials of a topic and use it confidently in your daily life.

Do you offer courses in languages other than English?

Not currently. But we will do in the future.

Taking a course

How long does each course take to complete?

All courses are designed to take no more than 20 hours to complete. (See why here)

What are lives and how do they work?

You start each course with 6 lives. You can use these to retake questions you get wrong. Once you have used them up you can no longer retake questions, but you can still complete and pass the course.

What is the pass mark for the courses?

To get your certification you will need to get over 75% of the questions correct

What happens if I fail the course? Can I retake it?

If you don’t quite make it the first time, you will be able to retake the course for a small fee.

I’m a total novice with virtually no experience or knowledge of the subject matter. Are your courses still for me?

Absolutely. The courses are in plain English and designed for those with little or no prior knowledge of the subject matter.

How do I obtain my course certificate?

Once you’ve successfully completed a course you will automatically be taken to the certificate page (a link will also be emailed to you).
On this page you will be able to download a hi-res copy or share with just one click on LinkedIn and other social media sites.

Purchases and refunds

What types of payment do you accept?

We accept all major cards.

I received a voucher, how do I redeem it?

You can redeem it by typing in the code on the signup page or simply clicking the link on the mail you were sent.

Do you offer bulk discounts?

Yes. We offer discounts for group purchases. To buy in bulk just mail us at showmethemoney@42courses.com for more information.